我们可以连续进行数周的设计冲刺和产品迭代,但是我们投入时间精力最后产出的结果都是未知数,除非我们真的花时间去了解最终用户的真实需求和体验。
当你能够切换成用户视角去看待产品,去梳理用户在整个体验路径中是如何满足自己目标的,你才真正开始以用户为中心打量你的产品。
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